Paperwork in Vietnam, handled for you.
One bilingual team on the ground across Central Vietnam takes the admin off your plate, visa & residence documents, notarized translations, and emergency help when things go wrong. You deal with one person, not a maze of offices.
Paperwork & admin
Visa & TRC · notarized translation · residence registration · driving licence · bank & tax setup.
See what you needEmergency help
Lost passport · theft · accident · a police report you can't read or file.
Get help nowPolice station procedures made easy. We've got your back.
Lost items, robbed, or need help at the police station? We make the paperwork easy — call or message anytime, we talk you through what to do right now, meet you in person across Central Vietnam, with any travel quoted up front.
Best effort, around the clock. In-person visits during working hours, as fast as we can reach you.
Common emergencies, and what to do first
Pick your situation, do the first steps right away, then tap the button — we translate, file the paperwork, and coordinate with the police and your embassy.
Lost or stolen passport
- Report the loss to the nearest police to get a written confirmation.
- Contact your embassy for an emergency travel document.
- Message us — we file & translate the report and help book the embassy.
We come with you to the police station and embassy, and translate every document.
Message us to startIn danger now? Police 113
Theft or robbery
- Get somewhere safe, don't chase the thief.
- Report at the nearest police station to get a report for insurance.
- Send us the details — we file & translate the report.
You need a stamped police report for any insurance claim. We file and translate it so it's accepted.
Message us to startThreatened? Police 113
Traffic accident
- Check for injuries, call an ambulance on 115 if anyone's hurt.
- Don't move vehicles or pay on the spot — wait for traffic police (113).
- Photograph the scene and call us to handle it.
Don't admit fault or settle cash on the roadside. We interpret with police on the phone and come to the scene.
Call us nowInjuries? Ambulance 115 · Police 113
Detained or with the police
- Stay calm and polite — you can ask for an interpreter.
- Don't sign anything you can't read.
- Call us immediately — we interpret by phone and come in person.
You have the right to understand what you're signing. We interpret in real time and can contact your embassy.
Call us nowAsk for an interpreter — then call us.
Medical emergency
- Call an ambulance on 115, or get to the nearest hospital.
- Keep all receipts and records for your insurance.
- Message us — we interpret with doctors and translate records.
Language shouldn't slow down care. We interpret with doctors and translate your records for insurance.
Call us nowLife-threatening? Ambulance 115
Scam or fraud
- Stop all payments — don't send any more money.
- Save messages, receipts and account details as evidence.
- Message us — we help you report it and translate the report.
Act fast — banks can sometimes freeze a transfer. We help you report it and translate the evidence.
Message us to startReporting a crime? Police 113
Whatever the situation, three rules:
- Don't sign anything you can't read.
- Don't hand over cash or your phone to "fix it fast".
- Do message us first, photos of any documents help.
We've done this before. We've filed and translated Vietnamese police reports and coordinated with the police and embassies for people in exactly your situation.
"Huy was incredibly helpful as our translator while we were filing a Vietnamese police report. He responded very quickly to our initial enquiry, and his translation skills were excellent. He made the whole process much easier for us…"Client review · Trustpilot
A recent case: airport police report, the next morning
Real emergencies we handled in Da Nang. Names, numbers and card details are redacted for privacy.
The situation
On a domestic flight from Ho Chi Minh City to Da Nang, a traveller's credit cards were taken from a bag in the overhead locker. By the time they landed, about A$6,000 had been charged without authorization. Their bank asked for an official Vietnamese police report before it would look at the claim.
What we did
We met them at the airport police at 7:17 the next morning, turned their account into a clear written statement, interpreted with the officers and signed as the interpreter, which Vietnamese police require when the person reporting does not speak Vietnamese. One bilingual contact from the first message to the last.
The result
The statement was filed that morning, and the traveller collected the stamped police report the following day to send to their bank. From the first message to a filed report: one night.
- Statement filed with the airport police the morning after
- Report ready for the bank's fraud claim on about A$6,000
- One bilingual contact, airport to bank
Real WhatsApp conversation. Phone number, name and card details removed.
October 2026: cash and cards taken on a Bangkok to Da Nang flight
Another traveller had cash and bank cards taken during a flight from Bangkok to Da Nang. They had already given their account to the Da Nang airport police, but the report could not be finished until an interpreter translated it and signed. They found us by asking ChatGPT for a translator in Da Nang. We started at 7:28 the next morning, sent the translated papers at 9:47 and delivered the hard copy to their hotel at 1:11 pm the same day.
"Excellent service Very punctual, professional, and always willing to help. Everything went smoothly, and I really appreciated the support throughout the process. Highly recommended!"The traveller's review, October 9, 2026 · Trustpilot
Routine paperwork, without the runaround
Most guides leave you guessing. Here's what actually matters for each one, in plain English, tap to open. Then we prepare it, translate it, and walk it through the right office.
TRCVisa & residence cardStay long-term without visa runs
A Temporary Residence Card (TRC) is a residence permit, not a visa. It's tied to your work, investment or family status and lets you stay for years without repeated visa extensions.
- A work-based TRC needs a valid work permit; your passport should be valid ~13+ months.
- Terms vary by category: labour cards run up to 2 years, family up to 3, investors longer.
- Getting the category right the first time saves the most time and money.
We handle: work-permit paperwork, the TRC application, extensions, renewals and exit/re-entry, and tell you which category actually fits before you pay.
DOCNotarized translationThe kind offices actually accept
A plain translation isn't enough for Vietnamese authorities. Documents must be translated and then notarized, with pages stapled and stamped across the seal.
- Needed for licence conversion, marriage/birth certificates, diplomas, contracts, police reports, and anything foreign-language going to an office, bank or court.
- Do it right once and it won't bounce at the counter.
We handle: translation and notarization in-house, from 10+ languages into Vietnamese, produced to be accepted by Vietnamese offices. More on our certified and notarized translation.
HOMERental & residence registrationThe step most people miss
By law your host or landlord must declare your temporary residence to the local police, typically within 12 hours of you arriving (24h in remote areas). In Da Nang, Hanoi and Ho Chi Minh City it can be filed online.
- Skipping it can mean a fine, and it can block your TRC, bank account and driving licence later.
- Many landlords forget or don't know how, so it quietly becomes your problem.
We handle: lease contracts, the residence declaration, utilities and internet in your name, and we make sure your landlord actually files it.
DRVDriving licenceConvert yours, no road test
You can convert a foreign licence to a Vietnamese one with no written or road test. You need a notarized Vietnamese translation of your licence (stapled and stamped) and usually a quick health check.
- The health check is often waived if you apply while your visa or TRC is still valid.
- An International Driving Permit (1968 Vienna Convention) is also recognised in Vietnam.
We handle: the notarized translation, the forms, booking the health check, and submitting to the provincial traffic police licence office.
BANKBank, tax code & SIMDay-one essentials
The basics you need to actually function here, and they often depend on each other.
- A bank account usually needs your passport plus a valid visa or TRC, and often proof of address (your residence registration).
- A personal tax code and a properly registered SIM are quick once you're set up.
We handle: account opening, tax code and a registered SIM, so salary, payments and apps just work.
BIZBusiness & one-off errandsIf it's paperwork, ask
Company setup, contracts, notarizations, and the odd task you can't do from abroad or in Vietnamese.
- Company registration and the tax/accounting basics to run it legally.
- Contract drafting and translation, notarizations, and standalone errands.
We handle: the setup, the paperwork and the follow-through, one contact from start to finish.
Vietnamese requirements change often and vary by province, so treat the above as a plain-English guide, not legal advice. We confirm the current rule for your exact case before anything starts.
Four steps, one point of contact
We take your case
Message us, routine paperwork or an emergency. You tell us your situation; we confirm what's involved and the cost, up front.
We plan the best route
Rules change and vary by province, so we work out the fastest approach that offices will actually accept for your exact case.
We prepare, translate & notarize
We fill in the forms and produce notarized/certified translations in-house, then book the appointments.
We walk it through
We accompany or represent you at the office, police station, or embassy, bilingual and in person, then hand over the finished documents.
Fast. Accurate. Secure.
Faster than the runaround
One local team that already knows which office and which form. Routine paperwork moves in days, and an emergency gets a same-day reply, not a chain of strangers.
One bilingual contact · we know the counters, so no wasted trips.
Accurate the first time
We confirm the current requirement before you pay and produce notarized translations in-house, so your documents are accepted, not bounced at the counter.
Rules checked before you pay · notarized in-house · nothing bounces.
Secure and accountable
A registered business with a public track record, not a stranger you met in a Facebook group. One named contact owns your case from the first document to the last.
Confidential · never cash to third parties · originals returned.
Not a marketplace. A team that gets it done.
Facebook groups and random fixers leave you guessing. VietnamHelp is one accountable team, backed by a registered business.
Strangers, every time
- A different unknown person for each task, no accountability.
- Prices made up on the spot, surprise fees at the office.
- Translations that offices may reject.
- No one to call when it goes wrong at night.
One team, backed by FAS
- One bilingual point of contact, start to finish.
- Price quoted up front, no hidden fees.
- Notarized translation produced in-house by a real agency.
- Emergency support, including police reports and embassies.
We operate across Central Vietnam. So your paperwork isn't a mystery.
One bilingual team on the ground across Central Vietnam. We know the offices, the people and the shortcuts, so you don't have to learn them the hard way.
Starting where we know every office by name
VietnamHelp operates across all of Central Vietnam, a bilingual team that knows the region inside out. North and South are next, tell us where you are and we'll come to you.
Coming nextHanoi
Notify me when VietnamHelp opens in the North.
● Live nowCentral Vietnam
Fully operational across the central provinces, from Hue and Quang Tri down through the Central Highlands to Khanh Hoa and Lam Dong. A bilingual team on the ground, handling paperwork and emergencies today.
Coming nextHo Chi Minh City
Notify me when VietnamHelp opens in the South.
Not a lone fixer, backed by a registered business
VietnamHelp is part of FAS Localize, a Vietnam-based translation & localization company. Your documents are handled by professionals, and your translations are certified work, not a favour from a stranger.
Quoted up front, once we've looked at your case
Every situation is a little different, so we don't guess with a fixed price list. Tell us what you need, we look at exactly what's involved, then give you one clear price, official fees included, before any work starts.
Send your situation and any documents, we'll reply with a clear, itemized quote, usually within a day.
Foreigners we've helped, in their words
Real reviews from people FAS has worked with, including the kind of emergency VietnamHelp is built for.
"Huy was incredibly helpful as our translator while we were filing a Vietnamese police report. He responded very quickly to our initial enquiry, and his translation skills were excellent. He made the whole process much easier for us, and we really appreciated his help."Client review · Trustpilot
"Great experience working together. The freelancer delivered high-quality localization, was attentive to details, and communicated clearly throughout the process. I'm very satisfied with the results."Verified client review · Upwork
Questions, answered
Is VietnamHelp a marketplace of freelancers?
Can you help in an emergency, like a lost passport or theft?
Is it safe to hand over my documents?
How much does it cost?
Where do you operate?
What languages do you support?
Stuck on paperwork, or in an emergency, in Central Vietnam?
Message us your situation. We'll tell you exactly what's needed and the cost, up front, and take it from there.